WooCommerce Web Order Entry

HandiRamp · PetStep · HandiTreads · Biggies

Customer orders on HPI website HandiRamp · PetStep · HandiTreads · Biggies Open Build WooCommerce XML Files Control tab → click each site URL → save over old files in folder for each site Open orders on back end of each site (WooCommerce admin) Click "Import, Verify, and Create .XML file" Error? No error Part # error WooPartsXref tab in XML file: Take Woo part # · Search in Genius Item Maintenance Col 1: Woo part # · Col 2: Genius part # Col 3: Qty · Col 4: Woo product description Other error Edit WebOrds file Common cause: "&" character in an order field Fix the issue · Save file Redo: Import, Verify, and Create .XML file Genius → EDI Console → Sales Order → Import Select WebOrds file → Open Confirm all web sales orders successfully uploaded Open Sales Order tab in Genius Fulfillment type? Drop Ship HandiScript: Create POs for Drop Ship Items in Sales Order preview Vendors → Purchase Orders Find the PO just created Email PO to vendor with instructions CC on vendor email: [email protected] [email protected] Vendor sends tracking info CS invoices order in Genius Pick & Pack Preview · Shipping · Run MRP · Auto Release Shippers Confirm all shippers created Print packing slips · Separate by brand Brand? Treads Slips → Juan L. Packages & ships via FreightPOP Biggies Slips → Kyle Packages & ships via FreightPOP Decides method unless noted PetStep Slips → Jared Packages & ships via FreightPOP Update orders on site back end Power BI → Orders 360 → enter tracking info Mark order as Complete Customer auto-emailed with tracking number Manufactured Added to production board Marlon · Juan M. · Victor · Bruce Production makes the order Juan M. packages product Box or Pallet? Pallet CS contacts customer Confirm shipping info before scheduling freight Shipping invoices order in Genius Box Status updated Shipping notified order ready to ship (CS contacts if address invalid) Shipping invoices order in Genius Customer / External CS / Process Genius / System Fulfillment action Decision Error / Exception